5.4. Reporting Bugs

All bugs and feature requests are to be reported to the Navit developers within Github issues. Please read the guidlines below before submitting your bug - this is so that the developers receive a clear and helpful bug report.

5.5. Reporting a bug

Note

You should also head over to the Discord or to the IRC if you want to discuss the bug before submitting a report for example, it may just be that your local configuration is wrong, which can quickly be diagnosed by the developers.

Head over to https://github.com/navit-gps/navit/issues and search for existing tickets on that bug
Read the guidelines below
Create and compile your bug report, and submit it on Github
Be patient and wait on feedback and discussion (usually after some days)
Help to reproduce the bug or give more details on your problem

5.6. Information you should provide

The following information for each type of problem will enable the developers to very quickly isolate the section of code which is causing problems, and hopefully fix it. Please provide the requested information in your bug report.

5.6.1. For usage problems

Which version of navit you are using, and whether you have compiled it yourself or where you downloaded the install file from or how you installed it.
What operating system and distribution you are using, and what platform.
The output of the locale command if using an Unix-based OS (Linux/Mac).
Ideally, reproduce your problem with the shipped navit.xml. If that is not possible, try to find the minimal change necessary to reproduce it. If you are unable to narrow down the problem, include your complete navit.xml, as an attachment to the ticket.
What maps you have used, and where you have downloaded them from (if applicable).

In addition, please provide the following (where appropriate):

5.6.1.1. Reporting coordinates for problems

Assuming you are using OpenStreetMap map packages:

Browse at http://www.openstreetmap.org to the area
Pick the “share” tool from the right toolbox.
Copy the link from the editbox

5.6.1.2. Routing errors

Problems may include illegal routes (such as the wrong way on a one-way road), routes which are sub-optimum or no route found at all!

Report the coordinates of your position and your destination.
Try routing to a point between your position and destination and report the coordinates at which point the route fails.
If you are able to route, but there is something wrong with the route, report what Navit gave you and what you expected.

5.6.1.3. Navigation errors

Problems may include missing announcements, wrong and/or misleading announcements, and unnecessary announcements. Please enable the navigation map to diagnose such problems.

Internal GUI:
1. Click anywhere on the map to enter the menu.
2. Enter the Settings submenu, followed by the Maps submenu.
3. Enable the Navigation map.
GTK GUI:
1. Click on the Map item in the toolbar.
2. Enable the ‘’navigation:’ map.

You should see a navigation symbol at every point where an action is required. If the map looks correct, but Navit provided an incorrect announcement, the problem is most likely tracking and/or announcement related

Report the coordinates of your position and your destination.
Report the coordinate(s) where the incident occurs.
Report what Navit gave you and what you expected.

Note that quite a few navigation problems occur due to bad map data - this can only be solved by improving the data in OpenStreetMap

5.6.1.4. Announcement errors

Problems may include announcements too early, announcements too late, incorrect announcements, repeated announcements, missing announcements etc.

First try to determine whether this isn’t a tracking and or navigation problem.
* Report the coordinate(s) where the error occurs, where you came from and your destination (if routing was enabled).
If possible, provide an NMEA log (see Configuration) and add the time at which the problem occured.
If an incorrect vehicle position was shown, specify where you were in real-life, and where Navit indicated you to be.

5.6.1.5. Tracking errors

Problems may include the indication of an incorrect vehicle position, or jumping between correct and incorrect positions.

Report the coordinate(s) where the error occurs, where you came from and your destination (if routing was enabled).
If possible, provide an NMEA log (see Configuration) and add the time at which the problem occured.
If an incorrect vehicle position was shown, specify where you were in real-life, and where Navit indicated you to be.

5.6.2. For compile/install problems

First, please perform a “clean” build: Delete and recreate your build directory, then perform a complete build (cmake + make). Normally, re-running cmake after an git pull or other change should be enough, but if you run into problems, a clean build is better.

Which version of navit you are using.
What operating system and distribution you are using, and what platform.
The source of the sourcecode or installation files (provide a link if possible).
The complete output of cmake (if you don’t know how to do this, leave this step out).
The complete output of make (if you don’t know how to do this, leave this step out).

Anyway, we will review your ticket and try to improve it, if required.

Thanks for your submission, the Navit team.